Privacy Policy
Effective Date: 7/26/2025
1. Introduction
Corporación Las Vegas ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. This policy complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
2. Information We Collect
Personal Information
Website Usage Information
3. How We Use Your Information
We use your information for the following purposes:
- Providing and coordinating your healthcare services
- Processing insurance claims and billing
- Communicating with you about your care and appointments
- Improving our services and patient care quality
- Complying with legal and regulatory requirements
- Responding to your inquiries and support requests
- Sending appointment reminders and health-related communications
Healthcare Operations
With healthcare providers, physicians, specialists, and other professionals involved in your care to ensure coordinated and effective treatment.
Payment and Insurance
With insurance companies, Medicare, Medicaid, and other payers for billing and reimbursement purposes.
Legal Requirements
When required by law, court order, or government agencies for public health, safety, or legal proceedings.
Business Associates
With third-party service providers who assist us in providing services, subject to written agreements ensuring they protect your information.
5. Your Rights Under HIPAA
You have the following rights regarding your protected health information:
- Right to Access: Request copies of your medical records and health information
- Right to Amend: Request corrections to your health information if you believe it is incorrect
- Right to Restrict: Request limitations on how we use or share your health information
- Right to Alternative Communication: Request communication through alternative means or locations
- Right to an Accounting: Request a list of disclosures of your health information
- Right to File a Complaint: File complaints about our privacy practices with us or the Department of Health and Human Services
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information against unauthorized access, use, disclosure, or destruction. These measures include secure data storage, encrypted transmissions, access controls, staff training, and regular security assessments.
7. Cookies and Website Technology
Our website uses cookies and similar technologies to improve your browsing experience, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
We do not knowingly collect personal information from children under 13 years of age without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the updated effective date. Material changes will be communicated to you through appropriate channels.
11. Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or need to file a complaint, please contact us:
Corporación Las Vegas
Privacy Officer
Carr. #2 Km 46.4, Barrio Campo Alegre
Manatí, Puerto Rico 00674
Phone: (866) 588-4434
Email: support@clvhh.com
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/hipaa/filing-a-complaint/